Giving good customer service
I recently had a bad experience with an online grocery delivery service provided by one of the UK’s major supermarkets. You may wonder why on earth a freelance translator is choosing to blog about...
View ArticleThe unsung hero of the US presidential election: the internet
So it turns out that political change is not the only thing that has gripped the USA, and the world along with it. In this US presidential election we’ve seen a big change in how the candidates present...
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‘The Translator as Strategic Partner’ conference, London, 22nd-23rd November
Last weekend I attended the conference ‘The Translator as Strategic Partner‘ here in London at the Camden Centre. Those following me on Twitter may have seen that I was live micro-blogging from the...
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Staying positive and proactive during a recession
Much as I have tried to resist the constant vocabulary of disaster and fear used in the news at the moment, it seems that a recession is fast approaching, if not already upon us. It is hard for most...
View ArticlePresentation on social media for translators
You may remember that in May this year, Sarah Dillon and I gave a presentation on web 2.0 and social media for translators at the ITI conference in London, Sarah presenting remotely from Brisbane,...
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